United Air Care FAQ
A. Duct cleaning refers to the cleaning of various heating and cooling system components of forced air systems, including the supply and return air ducts and registers, grilles and diffusers, heat exchangers heating and cooling coils, condensate drain pans (drip pans), the fan motor, and the air handling unit housing.
Q. Why should I have my air ducts cleaned?
- Your family will breathe cleaner, healthier air.
- It reduces the dust and dirt in your home.
- It improves the efficiency of your heating and cooling system, and saves money.
- It Is STRONGLY recommended by the biggest health bodies in the United States, such as the American Lung Association, the Environmental Protection Agency, and the Indoor Air Quality association.
A. Yes! Cleaning your air ducts is just like gettting your car washed; it will stay clean for a period of time, but dirt will inevitably build up again. Debree and the polluted air that travels throughout your house gets into your ductwork and expedites the creation of mold, mildew, bacteria, and fungus. In a research done by the Environmental Protection Agency (EPA), a study on 10,000 homes concluded that indoor air quality is 37% more polluted then the air outdoors.
Q. How often should I have my furnace and ductwork cleaned and inspected?
A. Many furnace and air duct cleaning companies will tell you that you should have it done annually, but it all depends on factors such as your family's health, the surrounding environment and ventilation. United Air Care can help you decide on the frequency upon further inspection.
Q. How long does it take to clean my system?
A. United Air Care’s technicians use state-of-the-art equipment and they will get your system cleaner, faster! Using the powerful Negative Air Flow machine and professional heating/air conditioning cleaning methods, most home systems can be cleaned in an hour or so.
Q. Is United Air Care’s work guaranteed?
A. Yes! All services provided by United Air Care is guaranteed. If you are dissatisfied for any reason at all, feel free to call us and let us know!
Q. How do I know your equipment is state-of-the-art?
A. At United Air Care, each one of our service vehicles are supplied with heavy-duty negative air flow equipment and versatile tools, enabling us to thoroughly clean all your ductwork. Avoid hiring a company that uses truck-mounted, large, and bulky equipment and is unable to reach all the components of your heating and cooling system.
Q. Will I have to wait around all day for you to show up?
A. Most companies overbook their technicians, causing frustrating delays that create an inconvenience for you and your family. United Air Care runs enough dependable vehicles and employs enough quality technicians to stay on schedule. As the EPA suggests, “Make sure you hire a company that is able to offer you a 1 or 2 hour arrival time window”.
Q. Are your technicians professionally trained?
A. Most definitely! Many companies in the industry employ untrained technicians and inexperienced office personnel. United Air Care has certified and professionally trained technicians. We only hire qualified personnel that are experienced and well versed when it comes to working on appliances and more.

